The South African Institute of Race Relations has released a new report on the Taxi Industry in South Africa.
- 82% of all national respondents made use of some form of taxi service.
- The vast majority of taxi users can be said to be black (85%), young (71% below the age of 44), with an educational level of Grade 12 or below (96%), poor or low income (74% with an average household income of below R8,000) and unemployed (55% looking or not looking for work).
- Of the 82% of national respondents who said they made use of some form of taxi service, the overwhelming majority (64%) made use of minibus taxis. • The average number of trips is one or more times a week for 52% of taxi users (and 65% of minibus users). 25% use taxis “two or three times a week” (32% for minibus users).
- The average distance travelled on a taxi trip is in excess of 10km for 48% of taxi users (57% for minibus users). 25% of taxi users said their average trip was 10km or less (32% for minibus users).
- The average cost of a taxi trip was between R10 and R50 for 56% of taxi users (73% for minibus users). 39% of taxi users paid R20 or less for a trip (32% of minibus users).
- A small majority of all respondents feel South Africa’s road are more unsafe (29%) than safe (24%).
- Drunk driving is overwhelmingly identified as the biggest threat to road safety both among all national respondents (53%) and minibus taxi users (56%). It is seen as a particularly big threat in KwaZulu-Natal (64% of all KwaZulu-Natal respondents and 69% of all KwaZulu-Natal minibus taxi users), compared to Gauteng (47% of all Gauteng respondents and 55% of all Gauteng minibus taxi users).
- Drunk driving is followed by potholes (31%), bad or illegal driving (28%) and speeding (26%) as the next biggest threats to road safety.
- 32% of all national respondents believe taxis are “very or somewhat unsafe” and 31% believe that taxi drivers are “very or somewhat untrustworthy” with regard to driving safely and responsibly.
- 49% of all national respondents (and 46% of minibus taxi users) believe taxi drivers are “very or somewhat aggressive”.
- 37% of all national respondents (and 45% of minibus taxi users) are primarily concerned they will be involved in a road accident.
- 50% of all national respondents (and 50% of minibus taxi users) identify overloading the biggest problem with taxi safety, along with drunk driving (49% nationally, 55% among minibus taxi users) and not obeying the rules of the road (48% nationally and 43% among minibus taxi users).
Taxi-Related Crime and Violence
- On average, approximately one in two or 50% of all national respondents had witnessed or experienced some taxi-related illegality.
- The most common of these infringements was a taxi driver breaking the rules of the road, which 74% of all respondents (and 70% of minibus taxi users) said they had seen or experienced.
- A majority of all respondents (52%) said they had seen or experienced a road accident for which a taxi driver was responsible (48% of minibus taxi users).
- 43% of all respondents said they had witnessed or experienced a taxi driver offering a bribe to avoid a fine (47% of minibus taxi users); 44% said they had witnessed or experienced a taxi driver being unable to produce a driver’s licence (47% of minibus taxi users) and 45% said they witnessed or experienced taxi-related violence (43% of minibus taxi users).